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why don't I see a transparent background?

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why don't I see a transparent background?

Sometimes our customers open their vector files in Adobe Illustrator and don't see a transparent background. This is because Adobe Illustrator uses a white background by default, even if the background is really transparent.

This is an easy fix! Simply click on VIEW, and select "Show Transparency Grid" - you will see the background change to a checkerboard, which indicates transparency.

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