Overall Rating

Based on 115 ratings

9.9

Score breakdown

Affordability

9.8
Ease of Website/Service

9.9
Quality

10.0
Turnaround Time

9.8

Brandi / 02/09/2023, 2:17 pm

+1 -0

10.0 "Excellent in every way!"

+Fast turnaround and excellent communication. They work with you to ensure you get exactly what you want.
-No cons.

Richard Little / 01/06/2023, 8:20 am

+0 -0

10.0 "Good job"

+Maybe not the specific file type I needed. (Customer Service: provided raster image after requested)
-Wanted a white logo to go on black background. Asked for multiple file types but did not get a png file (the one I assumed I was getting). (Customer Service: we provided multiple vector formats - provided PNG file after we knew that's what was needed)

CMP / 10/14/2022, 10:22 am

+0 -0

10.0 "Great people to work with. Fantastic work!"

+Quick turn arounds times.
-Absolutely none, having done numerous jobs for me.

Tom Wyatt / 09/21/2022, 10:24 am

+0 -0

10.0 "Graphics came out great, Saved me a lot of time vs vectoring myself."

+Fast turn around time
excellent work
-none

Linda Cameron / 05/28/2022, 10:56 am

+0 -0

9.5 "Excellent"

+I'm impressed with the ease of ordering and the fast service. Thank you!
-None.

Joel Brint / 05/26/2022, 7:46 am

+0 -0

10.0 "easy to deal with"

+fast, affordable
-none

Nicholas Amendolare / 05/16/2022, 11:47 am

+0 -0

10.0 "Great Job. Fast took direction well."

+Better than expected. Did not give them much to work with.
-Left some things to interpretation that had to be corrected. Some of it common sense.

Vector Factory Response: Thanks for your feedback and being a VF Customer! Although some things may seem to be common sense, it's difficult to predict what the user desires, and doesn't desire. We always encourage specific directions in the upload instructions to reduce potential guesswork. Our proof process allows for changes along the way to correct any issues.

Howard J Carter / 05/04/2022, 11:54 am

+0 -0

10.0 "Great experience all around! Highly recommended for speedy turnaround!"

+In roughly 24h Vectoryfactory.com completed both of my projects. I was very impressed with the product as well as the outstanding customer service. In fact after I approved my proofs and downloaded my vectored jobs I noticed a small mistake in on of the designs. I contacted customer service and within 15mins the representative fixed the issue at no extra charge. That’s service! I also ordered both jobs to be downloaded onto memory cards because my clients are not tech savvy at all and the memory card would provide my clients the ease of just providing their printing suppliers with the SM card. The cost was very low and hassle free.
-Zero cons with my experience

Tired Fox Art / 04/30/2022, 2:49 pm

+0 -0

10.0 "Very fast, efficent service. Everything is easy to understand and intuitive. It's stress-free and a great resource!"

+Quick turnaround, easy to set up, high quality results, affordable and reasonably priced.
-None that I found.

C / 04/08/2022, 1:39 pm

+0 -0

10.0 "Turned out perfect!"

+Looks clean and am able to further edit. Cost is appropriate for the services. Quick turnaround. Satisfied customer.
-None to speak of.

Martin / 01/10/2022, 3:41 pm

+0 -0

10.0 "Beautiful job! Just what I was looking for. Quick turn around time. Needed a small edit and was done quick. I have already submitted more artwork to be done! Thanks for a great job!"

+The Vector Artwork looks so real, looks just like the photo.
-There are none.

Pam / 01/01/2022, 10:56 am

+0 -0

10.0 "Excellent"

+Turnaround is quick; artists do an excellent job; 99.9% of the time no correction is needed; if a change is needed, it is done with quick turnaround; I've never had a disappointing job and would recommend Vector Factory and their artists 100% of the time.
-None

Tony / 12/30/2021, 7:48 pm

+0 -0

10.0 "Great service, efficient, high quality"

+- Variety of vector image formats available
- Image translation is top-notch
- Requested revision was completed without a hassle
- Turnaround in less than 24 hours
- Vector image is identical to the original PNG version
- Ultra-clear and versatile vector formats
-None

cueball9 / 12/12/2021, 10:47 am

+0 -0

10.0 "Excellent"

+Fast service! Easy to use.
-None

Joanne / 11/19/2021, 11:38 am

+0 -0

10.0 "Excellent"

+Good turn around time
-No cons related to service.

Les Mayers / 08/13/2021, 3:11 pm

+0 -0

10.0 "Great service"

+Great service
-Suggestion: Option to download image without zipping.

Bryan / 07/23/2021, 6:11 am

+0 -0

10.0 "Fantastic experience. Fast, efficient service from the artists. Extremely user friendly website. Could not be more pleased and will absolutely use again. "

+Everything
-None

Alex M. Sanchez / 07/12/2021, 12:49 am

+1 -0

10.0 "5 Star Service!"

+Always ready to assist and in a timely manner!
-None ;)

Dennis Connolly / 04/11/2021, 2:43 pm

+1 -0

10.0 "the best and quick turn around +++++AAAAAA"

+Incredible
-None

MonicaD / 04/05/2021, 10:17 am

+0 -1

10.0 "It is always great working with Vector Factory. They have reasonable prices and a fast turnaround. So far, I have not been disappointed!"

+Reasonable prices
Fast turnaround
Easy payment methods
-None

A-1 / 03/11/2021, 2:11 am

+1 -1

10.0 "I cant say enough about this service! All of the time I save not having to sit and vectorize images is WELL WORTH the cost that is charged!!!"

+EVERYTHING IS A PRO:
1.SAVES ME TIME
2. I KNOW THE PROJECT IS IN GOOD HANDS AND WILL BE DONE CORRECTLY
3. IF THERE ARE ANY ISSUES VECTOR FACTORY DOES THEIR BEST TO MAKE IT RIGHT
4.INSTEAD OF SPENDING HOURS ON END RE-CREATING LOGOS/FILES I LEAVE IT UP TO THE PROS AND GET MANY OTHER THING DONE IN THE TIME IT WOULD TAKE ME TO DO THESE PROJECTS MYSELF!
-ONLY CON IS COLORS OF SCANNED ITEM THAT I UPLOAD OFTEN DO NOT SHOW THE CORRECT COLORS FOR ARTIST TO GO BY, LOW RES UPLOADS SOMETIMES DO NOT GIVE THE ARTIST CLEAN ENOUGH LINES TO RE-CREATE PROPERLY.

Timothy N / 03/03/2021, 11:51 am

+2 -0

10.0 "The turnaround was incredible. Awesome work!"

+Everything from step 1 on was top shelf.
-Not a one

Tyrin C / 12/03/2020, 10:30 pm

+1 -0

10.0 "5 start rating. Awesome and very accurate work. Nice work!!!!"

+Accurate and detailed like my image. Professional quality!!
-NONE

Mostiph Joel godfrey / 11/11/2020, 6:54 am

+2 -0

10.0 "Your great"

+Good job
-Intervene with the best

Anthony / 11/10/2020, 4:30 pm

+1 -0

10.0 "This was a great experience and the final artwork was amazing. "

+Super fast turn around time and awesome artwork.
-None at all

How do YOU rate us?

Vector Factory Reviews

Checkout all our reviews

Overall Rating

Based on 115 ratings

Score breakdown

Affordability

Ease of Website/Service

Quality

Turnaround Time

10.0 "Excellent in every way!"

10.0 "Good job"

10.0 "Great people to work with. Fantastic work!"

10.0 "Graphics came out great, Saved me a lot of time vs vectoring myself."

9.5 "Excellent"

10.0 "easy to deal with"

10.0 "Great Job. Fast took direction well."

10.0 "Great experience all around! Highly recommended for speedy turnaround!"

10.0 "Very fast, efficent service. Everything is easy to understand and intuitive. It's stress-free and a great resource!"

10.0 "Turned out perfect!"

10.0 "Beautiful job! Just what I was looking for. Quick turn around time. Needed a small edit and was done quick. I have already submitted more artwork to be done! Thanks for a great job!"

10.0 "Excellent"

10.0 "Great service, efficient, high quality"

10.0 "Excellent"

10.0 "Excellent"

10.0 "Great service"

10.0 "Fantastic experience. Fast, efficient service from the artists. Extremely user friendly website. Could not be more pleased and will absolutely use again. "

10.0 "5 Star Service!"

10.0 "the best and quick turn around +++++AAAAAA"

10.0 "It is always great working with Vector Factory. They have reasonable prices and a fast turnaround. So far, I have not been disappointed!"

10.0 "I cant say enough about this service! All of the time I save not having to sit and vectorize images is WELL WORTH the cost that is charged!!!"

10.0 "The turnaround was incredible. Awesome work!"

10.0 "5 start rating. Awesome and very accurate work. Nice work!!!!"

10.0 "Your great"

10.0 "This was a great experience and the final artwork was amazing. "

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